Due to incremental development catering to the infrastructure needs end up having data in disparate silos. It was difficult to have proper data correlation and network security was a huge risk. It was also require to combine all of our monitoring tools into one platform that could alert us when we have security issues.
With regards to the system, we were looking for a flexible solution that we think will also meet customer demands in the future. We also have certain requirements to how the solution integrates with other application ensuring a single version of the truth. We strived to understand the business side of things and what is required to cover the future demands.
Initialy we supported our customer on their group level changes to meet all of consolidation demands. We stared looking at number of SIEM options and ventually narrowed it down to choosing LogRhythm.
LogRhythm had many advantages then its peers wrt ease to navigate, intuitive dashboard, excellent reporting and superfast drill-down capability. After the week of implementation and activating the initial layout, they immediately started to see major benefits and improvements that the solution provided.
This solution enables the team to monitor the network and view all logs from a single interface. Helps us to correlate the events so we can better understand the problem and how to investigate it. The reports are also simplified and super intuitive.
It took us approximately five months to complete the overall project. It was a huge relief to the customer as security was at its best ensuring future demand needs and high capitalizing on investment. The team had instant access to the right information which enables quick analysis and risk aversion.
With the growing trade over the internet, end-customers' needs to be able to keep track of deliveries from various e-retailers and transport companies. To make it easier for customers, Client with Bitics help has developed a user-friendly solution that compiles and presents information on deliveries from various e-retailers and transport companies in one place.
The solution is based on information collected from suppliers and transport companies systems. The challenge was to develop a technical solution in a very limited time to collect and present the information in a simple and user-friendly way. The solution would also be easy to manage, maintain and further develop.
New front-end solution based on customer needs in a very short time, Bitics developed a completely new front-end system that presents information about upcoming and ongoing deliveries in a simple and clear way based on customer needs. Bitics helped the Client to create the system and to structure and set up frameworks for the solution. The assignment also included ensuring integration with the systems that collect data from suppliers and transport companies.
Bitics Group was given the role of establishing an Indian team for system testing. Portfolio & Advisory Solutions' cooperation with the team would also be structured, assist in the implementation of the new routines and start work on automation of functional regression tests from offshore.
As Private Banking's projects are increasingly agile, part of the mission for Bitics Group was to adapt Client’s test strategy, based on the V model, to agile testing with closer releases. A key task for Bitics Group was to include everyone involved in the creation of the new routines in order to establish the new process. To create participation in designing new ways of working, the Bitics group worked with the business side and the development team in a number of workshops to create role and process descriptions. The Swedish testers who previously assisted the teams were to leave clients and it was important to quickly establish an interim solution that ensured maintained quality pending the establishment of the Indian team. The new roles were implemented in a pilot project where Bitics Group had the role of quality manager. Thereafter, the process and roles were adjusted to be gradually implemented in other projects.
Hiring on an individual basis in India was important for Client, as this has proven to be a success factor for off-shoring. The Bitics Group assisted in the recruitment and then continued on-site in India with collaborative exercises as well as increasing the understanding of what the client really wanted. The Bitics Client site group trained the Indian team in the Client’s test strategy and conducted exercises for improved communication.
Meanwhile in India, the Bitics team was able to hand over the main responsibility for testing to the new test leader on site. The Bitics Group then assisted in the implementation and continuous improvement of the process while the Indian team grew stronger in its task. After completing the assignment, the Indian team is self-employed and has received appreciation for their work. System testing and continuous improvement of this is now taking place entirely from India and the interim roles set up are about to be phased out.
After their stay in India, Bitics Group compiled their experiences and shared them with the Swedish organization. This has created an increased understanding of the conditions in India and ensured the right level of expectation. The automation has meant that regression testing could be shortened from five working days to three hours. This has enabled the development team to conduct a full regression test each week. The process is used by all development teams within Portfolio & Advisory Solution and the business side says to notice an increased quality of the code that is delivered.
When the Client implemented SharePoint to reduce duplication, be able to identify potential sources of error more quickly and streamline collaboration between engineers, Bitics Group contributed a team consisting of a project manager and a Lead Developer. The mission was to shorten the lead time in manufacturing. This would be done by implementing SharePoint to streamline the collaboration between engineers and thereby reduce duplication of work, as well as create the conditions for quickly identifying sources of error.
The solution was a SharePoint solution that imports the calculations and displays the values in accordance with established rules so that potential sources of error are identified directly. These can then be reviewed and handled as they arise. The system also has rules for which parameters should not be included in the reviews to avoid unnecessary work. The result is better collaborations, less parallel processes and shorter lead times. In addition, the need for notes, notes and emails that were previously needed to secure the process decreased.
The project worked according to agile methodology and was documented in JIRA. The agile approach enabled a high degree of adaptation to the needs of the business. The project has been successful and was completed both on time and within budget despite several changes in the timetable of the project to be supported.
Many companies evaluate whether and how SAP Fiori can make it easier for end-users to participate in their business processes. An important starting point is often how SAP solutions can be adapted to meet the business requirements for usability and accessibility for certain user categories within the company. By working agile and using SAP Fiori in the cloud, Bitics Group helped an international group in the manufacturing industry to quickly develop a simpler and more user-friendly system for error handling in service and production processes. The new system, which is more standardized without sacrificing business requirements, has led to increased user involvement and commitment. Modern, attractive and easy to use user interface An international group in the manufacturing industry had a fragmented system flora for error handling in the service and production processes. At the same time, there was a decision to harmonize and approach standard management in SAP regarding error handling. The customer has been using SAP as a standard platform for over 20 years and thanks to the new opportunities that SAP offers you want to use the platform even more. The customer's starting point was a compiled picture of requirements from the previous systems and processes, as well as wishes for a modern, attractive and easy-to-use user interface. The customer turned to Bitics for an initial evaluation of technical possibilities and then to develop a solution. After a brief evaluation where SAP Fiori, Adobe Interactive Forms (SmartForms), SAP Screen Personas and SAP WebDynpro were evaluated, the conclusion, in this case, was to use SAP Fiori.
In this perspective, a number of critical questions were raised such as:
How should the claim form from the previous procedure be handled when moving towards a standardized working method?
How do you maintain the business's ability to adapt without making application management more difficult?
How to build an easy-to-use system that becomes accessible to unexperienced system users and minimizes end-user education?
How can one handle the great complexity of error handling while ensuring quality and simplicity for the user?
How can you grow with the supplier (SAP) if everything is not ready?
Agile approach with prototypes in a cloud solution
In this assignment, Bitics Group acted as advisor and implementer on the SAP Fiori framework, SAP Quality Management, SAP Business Workflow and SAP Gateway (OData / REST). It was a close collaboration with business persons around requirements management and presentation documentation as part of the customer's harmonization and implementation process. A major and common challenge is being able to quickly show end-users results in complex IT landscapes. The way forward was to use an agile approach by developing prototypes in a decoupled cloud solution to, among other things, minimize dependencies outside the project and at the same time be able to quickly evaluate the solution together with the business.
A common thread throughout the assignment was to showcase opportunities in SAP's new technologies and find opportunities to move towards a standardized approach without sacrificing specific business requirements. The project was based on standard SAP Fiori applications, which were then expanded to fully cover the business's wishes. The facilitators in this case, in addition to SAP's Fiori framework, were the agile approach and the cloud-based solution used.
In this case, Bitics provided architecture and technical expertise within SAP Fiori, the cloud platform and the agile way of tackling the challenge.
The result exceeds expectations
The result was that the project delivered within the hard time frames and within budget with a result above the expectation of the end-users. Based on the agile approach, the customer/end users felt great commitment and participation. An important factor for getting started very quickly was to be able to disconnect the project from existing infrastructure by using a cloud solution. In a very short time, the customer was given the opportunity to participate, adopt new technology, try a new approach and establish the solution in the business for the future. After the project, it is the business that has ideas and drives - not IT.
The project is a successful example of using an onshore/offshore model where all maintenance operations and a significant part of development and release are handled offshore.
A customer has a Lower appetite for liquidity risk which also means that it is necessary to maintain larger liquidity buffers, which protect the bank against any liquidity crises.
The project included designing, building and implementing a solution for highly advanced calculation of premium costs and associated key figures/parameters that would integrate with booking and reporting solutions in the financial operations as well as with other banking areas to evaluate customer offers. The solution was implemented in an Oracle environment to meet the customer's tough demands on performance, safety, and scalability. Bitics Group participated in the project as a technical architect in a number of areas and acted as an on-site customer representative against the customer's chosen development partners offshore team in several business areas.
At the beginning of the project, liquidity premium solutions were driven by local resources. In order to reduce IT operating costs, the customer eventually switched to delivery according to the onshore/offshore model. This model entailed risks in the form of, among other things, cultural differences and working methods that could have had an effect on the cooperation between customer and supplier. An important part of the project was to establish a daily business model with clear roles and responsibilities for the project members.
The project is a successful example of using an onshore/offshore model where all maintenance operations and a significant part of development and release are handled offshore. Today, the system is used to calculate premium costs in all of the customer's main business areas. The solution is also linked to the customer's global financial reporting solution. Through its deep technical specialist expertise in development in the Oracle environment, combined with solid experience of working with onshore/offshore models, Bitics Group has contributed to the efficient use of the customer's offshore resources.
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